At IEA, we believe when providing Information Technology (IT) solutions to our clients, we provide much more than just a product or service. The solutions we offer represent a customer-centric organizational change. While some firms perceive the procurement of products and services as no different than buying paperclips, we know from lessons learned, and usable experience, that our IT solutions shift how the organization thinks, makes decisions and conducts business day-to-day. To that end, we know it is essential and foundational to programmatic success to go beyond satisfying basic program requirements, instead viewing the most incremental of change as a new way of doing business. Our IT management philosophy is structured to achieve this goal. This approach provides IEA with a much greater depth and breadth in facilitating collaboration and communication among our IT professionals working in disparate environments. IEA knows from experience, this approach yields unparalleled reach-back and support for our personnel to quickly and accurately troubleshoot customer-based solutions, in turn creating the best possible efficiencies and outcomes for our federal clients.
Our Services Include
As more and more organizations capitalize on the cloud, many are struggling to keep up and make sense of what the cloud means to their organization. IEA breaks down the complexities of moving to the cloud, guiding organizations with proven processes that ensure a smooth transition and help them to realize the many advantages of moving to cloud based operations.
In the world of cybersecurity, IEA is aware of the ever-changing landscape of cybersecurity and the ability of even the most secure systems to succumb to unexpected and undocumented attacks. IEA experts deliver for our customers by hardening defenses while continuously monitoring for attacks, ensuring a balanced approach to keeping our clients’ information safe.
There is a wide gap in the performance of software development teams and the resulting products can vary just as widely in performance and usability. IEA understands this risk and mitigates it by staffing the very best people in a collaborative environment across the company, allowing our developers to provide the very best solutions for our customers.
IEA support our partners in the Federal government with a Continuous Improvement Model (CIM), performance improvement, facilitation, and change management (restructuring/reorganization) support. The change process is integrated into the work-flow automation system and supports project requirements for identifying, providing governance, and overseeing improvement opportunities within the enterprise. This CIM greatly benefits organizations, both private, public and governmental.
IEA’s Network Architects thrive when designing/supporting custom IT platforms and networks of our Federal partners. IEA tailors our clients IT framework around very specific needs, and operational goals. This framework includes the physical IT network components and their corresponding functional organization and configuration, along with its operational principles, procedures and data formats.
IT Program Management
Organizational IT management, not paperclips – IEA believes when providing IT management solutions to our clients, we provide much more than just an approach, product or service. The management solutions we offer represent a customer-centric organizational change. While some firms perceive the procurement and management of products and services as no different than buying paperclips, we know from lessons learned, and usable experience, our IT solutions shift how the organization thinks, makes decisions and conducts business day-to-day.